5 Best CRM Systems for 2021

For day-to-day business operations, customer relationship management software has become an essential tool. The CRM lets you handle all the business tasks right from one dashboard. 

But now, CRM software isn't only about maintaining the contact information and track; rather, it can be your all-in-one solution for business.

But choosing the best customer relationship management system for your business is a minefield process. This is why we've listed the top five customer relationship management systems that have impressive features and support your business accurately. 

1. Zoho CRM 

Zoho CRM is a cloud-based CRM system that suits all types of businesses. The emphasis of the tool is on ease to use interface, custom modules, and management tools that make your customer retention process easier. Besides that, the Zoho CRM offers various products and third-party integration applications. 

You get 1GB of storage space which is sufficient enough to store your documents. In case you want more space, you can upgrade and get space. The platform helps handle social media marketing practices, handling the leads and nurturing the audience to build a long-lasting relationship. 

2. HubSpot CRM 

HubSpot is the free CRM software that offers reliable features to capture leads, grow leads, track them, and build long-lasting relationships. Moreover, you get access to automatic marketing tools, including Live Chat options and Chatbots that help to interact with the consumers. 

It features sales pipeline data that help to monitor the entire sales process and give you proper insight into all your sales activity. Moreover, you can get email templates to initiate the campaign process and integrate a suite that helps manage your documentation process. 

3. Pipedrive 

Pipedrive is a dedicated sales and marketing management tool that helps to integrate with your customers. The tool is specially meant for small businesses and track sales processes. In addition, it provides email marketing tools that allow enhancing the consumer retention process and workflow automation. 

The platform offers a mobile app and sales funnels feature, which helps manage the sales acquaintance process. However, the only downside is you get only sales management tools. You can’t leverage other CRM functions to maintain the flow of consumers. 

4. Really Simple Systems CRM 

This is another best CRM software that includes everything you need to manage your sales and marketing process from one platform. Really Simple Systems software is fruitful for small businesses, especially the B2b marketer. Besides that, the platform is really simple to set up, and within a few minutes, you are ready to use this simple marketing tool. 

5. Insightly 

Insightly has been in the market for ten years. This tool helps handle the marketing process and customer relationship management process. Insightly offers various tools that help to manage contacts, leads, and workflow management. Plus, it provides robust app integration that works efficiently on Android and iOS devices easily. 

Conclusion 

These are the five best CRM tools that can help to improve your business by managing the customer retention process. Be it your social media support or customer integration process, these platforms provide support to small businesses, medium businesses, and even large businesses too. However, if you want to have the best platform to manage everything, Zoho CRM is the right platform for you. To learn more about the advantages of using a CRM for your business and how Zoho CRM can be the right choice, feel free to give us a call or write to us and one of our expert consultants will get back to your rescue.