Creatio is a powerful and automated solution that is meant to align all the processes related to marketing, sales and customer service of a business on a single and unique platform. Every company or business is trying to keep themselves onboard with modern business tendencies which seems impossible without appropriate software. Almost all business strategies are focused at customer experience satisfaction and therefore a streamlined CRM process becomes a high necessity. CRM systems are not only innovative but the majority of businesses are now familiar with them and according to their business needs they are already using a particular CRM software while considering its implementation.
Why Use Creatio CRM?
Creatio's CRMs overwhelming popularity is rooted by the benefits it offers to companies of any medium or size and the tools it provides for the process of customer relationship management optimization. As we all are well aware of the fact that, CRM process is meant to enhance overall business efficiency and performance. CRM software who can be adjusted and advanced in technology are capable of enhancing key business processes and improving the quality of your marketing, sales and customer support teams. It is therefore important to choose the right vendor or CRM provider for your business because if you choose the right one, the process of Small business CRM implementation and customization will run smoothly enough making you waste no time and effort. You can take this advantage of industry practices as a CRM system with its business processes automation capabilities will help you meet demands and requirements also beating the sales quotas while increasing customer loyalty and simplifying the overall process.
Benefits of Creatio Process-Driven CRM
Creatio offers CRM for various fields and its aspects also change according to the type of field it is working for. This can be further classified into:
a) CRM processes for marketing: CRM process in marketing includes features like:
Marketing campaign automation.
Lead generation and distribution.
Email marketing tools.
Event management.
Collaboration tools.
Knowledge management.
Integration capabilities.
b) CRM processes for sales: The features that tag along in sales processing are:
Customer database management.
Social media integration.
Lead management.
Sales forecasting tools.
Opportunity management.
Field force automation.
Document management.
Mobile sales capabilities.
Complex data analytics.
c) CRM processes for service: Creatio offers customer relationship management process for service with following features:
360°view of customer database.
Omnichannel communication tools.
Business process management.
Contact center automation.
Case and incident management.
Service catalog management.
Service level management.
Knowledge management.
Other Benefits
1. Intelligence: Intelligence is a factor that is related to CRM these days. With the introduction of AI, or Artificial Intelligence it has become more powerful. Creatio offers you the intelligence along with its CRM software which helps businesses to automate their routine operations. It is also used to do smart work, like implementation of intelligent technologies to develop more opportunities and remove the threats from the business.
2. Low-code development: Creatio's platform is single and unique and it offers a variety of features to help access the information and B2B database at ease. With its low-code development feature, you can build customized applications for your business. These applications help you segment and analyze your database on a bigger front.
3. Exploitation: Some might go with the word and its actual meaning, but the thing Binary Clues as a software provider is trying to depict is that you can exploit your preconfigured solutions for sales, marketing, and services to reach better results with your business.
Conclusion:
With the help of this blog, you have already known all the benefits that are attached with the process-driven CRM, Creatio. To contact a right vendor, you can go through Binary Clues website to learn more about our efficient deliveries and implementation of such powerful tools.